Dar El Chimal (“we”, “us”) respects your privacy. This policy explains what information we collect when you use darelchimal.com, why we collect it, and how we keep it safe.

Information we collect

When you place an order or create an account we collect your name, contact details, delivery address and order history. When you pay, payment details are handled directly by our secure payment provider and are never stored on our servers. We also collect basic technical data (browser, device, pages viewed) to keep the site running well.

How we use it

To process and deliver your orders, respond to your questions, send order updates, and only if you opt in, share occasional news about new titles. We never sell your personal data.

Cookies

The site uses cookies to keep your cart, remember your preferences and measure traffic. You can disable cookies in your browser, though some features may stop working.

Your rights

You may ask us to see, correct or delete the personal data we hold about you at any time by contacting us.

Data security

We use encryption (HTTPS) across the site and restrict access to your data to staff who need it to serve you.

Contact us

For any question about this policy, reach us at Dar El Chimal, Bechara El Khoury Boulevard, Bahsas, Tripoli, Lebanon. Phone: +961 6 411 611. Email: stationary@elchimal.com.