This policy explains what personal information Dar El Chimal collects through
darelchimal.com, why we collect it, and what we do with it. It applies to this website only.

Who we are

Dar El Chimal is a publishing and bookselling house established in Tripoli, Lebanon in 1950.
This website is operated by Dar El Chimal.

Dar El Chimal
Bechara El Khoury Boulevard, Bahsas, Tripoli, Lebanon (P.O. Box 57)
Telephone: +961 6 411 611
Email: info@darelchimal.com

What we collect

  • When you place an order: your name, delivery address, telephone number and email
    address. We need these to process and deliver your order and to contact you about it.
  • When you create an account: your name, email address and password. Your password is
    stored encrypted and is never visible to us.
  • When you contact us: whatever you choose to include in your message.
  • Automatically: your IP address, browser type and the pages you view, through cookies
    and analytics.

We do not see or store your card details. Payment information is handled by the payment provider
at the moment of payment and never reaches our servers.

Why we use it

To take, prepare and deliver your order; to answer your questions; to maintain your account and
order history; to meet our accounting and legal obligations; and to understand how the site is used so
we can improve it. We do not sell your personal information to anyone.

Cookies and analytics

The site uses cookies to keep your shopping basket working, to remember your language, and to keep
you signed in. It also uses Google Analytics to understand which pages are visited and how people move
through the site. You can block or delete cookies in your browser settings; the basket and sign-in will
not work correctly without them.

Who else sees your data

Only the parties needed to complete your order: the payment provider that processes your payment, the
delivery service that brings you your books, and our hosting provider, which stores the site. Each
receives only what it needs. We may also disclose information where the law requires it.

How long we keep it

Order records are kept for as long as accounting and tax rules require. Account information is kept
until you ask us to delete the account. Messages you send us are kept while they are useful for support.

Your rights

You may ask us for a copy of the personal information we hold about you, ask us to correct it, or ask
us to delete your account. Write to info@darelchimal.com and we will respond. We may need
to keep records of completed orders even after an account is closed, where the law requires it.

Changes

If this policy changes, the revised version will be published on this page.